Reference

Your Privacy Policy at 3z3

This page explains what account data we collect, why we keep it, and how you can ask for a change or deletion where local law permits.

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3z3 Your Privacy Policy at 3z3
REQUEST CHANNELS

Where To Send Privacy Requests

If you want to ask what we hold, correct an entry, or send a deletion request, use the contact paths below.

In-account message Use the help panel once you are signed in to send a privacy request, ask for a copy of your data, or flag a record that needs correction. We route it to the account tied to your login.
Email request Write from the email address tied to your account if you need deletion, access, or correction help. That lets us match the right record, check the request, and respond after we verify the details.
Contact form If you cannot reach the help panel, send the form with your account details and a clear privacy request. We read it for policy questions, consent changes, and record checks where local law permits.
DATA HANDLING

Controls We Use Around Data

We keep privacy handling narrow and practical. Account records, cookie choices, payment references, and support threads are used only for the service flow, security checks, dispute handling, and legal retention.

Account data

We keep the details you enter plus login timestamps and device signals so we can run the account, spot duplicate access, and answer questions about actions tied to your profile.

Cookie choices

Cookie settings help us remember your preferences and detect unusual sign-in patterns. You can change the browser side settings at any time, though some parts of the page may then need extra checks.

Payment records

Entries linked to UPI, Paytm, PhonePe, or Google Pay are stored for reconciliation and dispute handling. They are not kept for show; they help us match a transfer with the right account event.

Security checks

When a login or request looks unusual, we may ask for extra confirmation before making account changes. That helps us reduce unauthorised access and keep your personal data from being altered by the wrong person.

Retention

We keep records only for the time needed to run the account, handle a dispute, or meet a lawful retention duty. After that, we remove, mask, or archive the data according to the rule in force.

Your requests

You can ask for a copy, correction, or deletion of data that is no longer needed, and we will explain what we can action where local law permits. Clear requests help us find the right record fast.

Questions About This Policy

These answers cover the parts you are most likely to check: what we collect, how cookies work, why payment references stay in the record, how long we keep them, and how you can ask for a change. If a request depends on local law, we will say what we can action, what we cannot change, and which contact path fits the request.

It covers the account data we collect, how cookies and device signals work, why payment references are stored, and how you can ask for changes. It applies to access only where local law permits.

We keep the details you enter, sign-in records, device signals, support messages, and transfer references that help match account activity. We avoid collecting extra data unless it is needed for a clear service or legal reason.

Payment references help us match UPI, Paytm, PhonePe, or Google Pay activity with the correct account event, reduce errors, and settle disputes. They are stored for reconciliation and lawful record-keeping, not for unrelated use.

Cookies help us remember session state, preference choices, and signs of unusual access. If you block them, some actions may ask for extra confirmation, but the policy still applies to the data already recorded.

We keep data only as long as needed for account running, dispute handling, or a legal duty to retain records. Once that period ends, we remove or mask the data unless a rule requires longer storage.

Use the in-account message path, the email tied to your account, or the contact form. Tell us what to change, add your account reference, and we will reply with the steps we can take.

Only staff or service partners who need the data to run the account, process a request, or meet a lawful duty can access it. We keep access narrow and track requests through account records.

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